020 8689 4187
Tile Ranges | Trade Account | Grout Colour Guide | Blog | Free Tile Samples | Contact Us
Genesis STEM30 Strato Decoupling Membrane 30m Roll
Genesis STEM30 Strato Decoupling Membrane 30m Roll

Genesis STEM30 Strato Decoupling Membrane 30m Roll

In stock

Product Options:

Description

  • Rolls out straight & flat with no waves
  • Quick and easy installation
  • Maximum protection for tiling
  • Ideal for new build and renovation projects
  • Protects tiling against cracking
  • High shear elasticity

STRATO MEMBRANE is a disconnecting solution that provides an unobtrusive protective layer to avoid potential cracks and maintain a waterproof seal. The HDPE dimpled membrane layer, with the roughened surface and a spunbonded polypropylene fabric, reduce tensions created by changes in the substrate to protect against cracks; suitable for both indoor and outdoor areas. The mat can be applied directly onto screed not requiring a 28 day curing period allowing for quick installations, and is designed with both Underfloor Heating and a variety of substrate applications in mind.

Technical Detail

Mat thickness: approx. 3mm
Material: Plastic HDPE
Weight: approx. 570 g/m²
Roll width: 1m
Roll length: 30m

Length of Roll (m) 30mtr

Delivery & Returns

Delivery Information

Delivery Costs:

Delivery fees are calculated based on the weight of your order and your delivery location. You can use the delivery fee calculator in your basket or on the checkout page to find the exact cost.

Delivery Area:

We currently only deliver to UK Mainland and the Highlands. We do not deliver to the Islands, Ireland, or Northern Ireland.

Next Working Day Delivery (Subject to Stock Availability):

Orders placed before 12:00 pm (noon) will be delivered the next working day, excluding weekends and holidays. This service starts from £6.50 (including VAT) and the final cost is based on the weight of your order and your delivery location. You can check the exact cost in your shopping cart or on the checkout page by entering your postcode.

Cut-off Time for Genesis Products (Non-Stocked): 11:00 am

NO Next Day Service - Scotland:

We are unable to offer next-day service to the following postcode regions in Scotland.

Postcode: AB, IV, KW, PA .

Economy Service (2-3 Working Days):

This service is only available for orders over 50kg. There is no additional charge for this service.

Sample Orders:

All sample orders are shipped for free via Royal Mail Tracked 48 or 24 service. Delivery typically takes 1-3 working days.

Delivery Methods:

Non-sample orders under 50kg will be dispatched via DPD or APC Overnight. Non-sample orders over 50kg (quarter, half, and full pallets) will be dispatched via Palletways or Kandrmason (Kerbside delivery only).

Order Online & Collect In-Store!

Simply place your order online and choose the Click & Collect option at checkout.

We'll email you once your order is ready for pickup at your chosen store.

Collection hours: Monday - Friday: 8:30 am to 4:30 pm

For more information, please visit our Delivery Information page.

Returns Information
  • Please inspect your order upon receipt and contact us immediately (within 48 hours of receipt) if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
  • We will replace any items that are damaged during transit within 30 days of delivery.
  • We accept returns within 30 days of delivery.
  • Please note that customers are responsible for the cost of returning items where the return is due to a change of mind, including ordering the wrong item, ordering more than required, or any other non-fault reason
  • We will process returns and refunds promptly once the items are received at our warehouse.

Returning Trims

Schluter Trims:

  • Returning trims - 35% restocking fee applied.
  • Returning trim with replacement - 15% restocking fee applied.
  • Customers are responsible for arranging the return.
  • If we arrange a return collection, a £35 return item collection fee will be applied.

Mapei-Profilpas Trims:

  • A 20% restocking fee will be applied (item must be in re-sellable condition).
  • The customer is responsible for returning the item.

For more information, please visit our Return & Exchange page.

Delivery Costs:

Delivery fees are calculated based on the weight of your order and your delivery location. You can use the delivery fee calculator in your basket or on the checkout page to find the exact cost.


Delivery Area:

We currently only deliver to UK Mainland and the Highlands. We do not deliver to the Islands, Ireland, or Northern Ireland.


Next Working Day Delivery (Subject to Stock Availability):

Orders placed before 12:00 pm (noon) will be delivered the next working day, excluding weekends and holidays. This service starts from £6.50 (including VAT) and the final cost is based on the weight of your order and your delivery location. You can check the exact cost in your shopping cart or on the checkout page by entering your postcode.


Cut-off Time for Genesis Products (Non-Stocked): 11:00am


Economy Service (2-3 Working Days):

This service is only available for orders over 50kg. There is no additional charge for this service.


Sample Orders:

All sample orders are shipped for free via Royal Mail Tracked 48 or 24 service. Delivery typically takes 1-3 working days.


Delivery Methods:

Non-sample orders under 50kg will be dispatched via DPD or APC Overnight. Non-sample orders over 50kg (quarter, half, and full pallets) will be dispatched via Palletways or Kandrmason (curbside delivery only).


ORDER ONLINE & COLLECT IN-STORE!

Simply place your order online and choose the Click & Collect option at checkout.
We'll email you once your order is ready for pickup at your chosen store.
Collection hours: Monday - Friday: 8:30 am to 4:30 pm


For more information, please visit our Delivery Information page.

- Please inspect your order for any damages upon delivery and notify us immediately if you find any.

- We will replace any items that are damaged during transit.

- We accept returns within 30 days of delivery.

- Please note that customers are responsible for the cost of returning items.

- We will process returns and refunds promptly once the items are received at our warehouse.


Returning Trims
Schluter Trime
Returning trims - 35% restocking fees applied.
Returnign trim with replacement - 15% restocking fees applied
Customers are responsible to arrange returning the item.
If we arrange a return colleciton, a £35 return item collection feed will be applied.


Mapei-Profilpas Trims
A 20% restocking fee will be applied. (Item must be in re-sellable condition)
The customer is responsible for returning the item.


For more information, please visit our Return & Exchange page.