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Kerakoll

Kerakoll Fuga‑Soap Tile & Natural Stone Cleaner 1 L

  • Removes Fugalite® residue and streaks from tiles and stone
  • Safe for ceramic, porcelain, marble and natural stone
  • Ideal for post-installation cleaning and routine maintenance
  • Low-VOC, water-based formula with low ecological impact
  • Ready to use or dilute 1:1 to 1:3 for heavy or light cleaning

In Stock Next Day Delivery | Order Before 12 PM | Subject to Stock Availability

£12.36
Total:
incl. VAT
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Next working day delivery Order before 12pm .subject to stock availability
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Next working day delivery - stocked items only Order before 12pm .subject to stock availability
Trade account pricing available Apply online for exclusive contractor & developer rates
Rated excellent on Reviews.io Trusted by homeowners and trade professionals alike
Expert technical support Speak to a product specialist before you buy.
Type After Care
Brand Kerakoll
Height (mm) 0
Model Fuga-Soap
Size 1L
Width (mm) 0

Kerakoll Fuga-Soap – Professional Detergent for Removing Fugalite Residues

Kerakoll Fuga-Soap is a high-performance, ready-to-use detergent designed to effectively remove streaks and residues of Fugalite® Color from ceramic, porcelain, natural stone, and marble surfaces. Ideal for both post-installation cleaning and ongoing maintenance, this water-based formula delivers powerful cleaning while maintaining a low ecological impact and low VOC emissions.

Key Features

  • ✔ Suitable for floors and walls
  • ✔ Effective on compact and porous surfaces
  • ✔ Safe for delicate marbles and natural stone
  • ✔ Ideal for domestic and commercial environments
  • ✔ Water-based with ≤ 15 g/kg solvent content
  • ✔ Low VOC and reduced environmental impact

Areas of Application

Fuga-Soap is formulated for the removal of:

  • Fugalite® Color streaks and residues after installation
  • Cement-free grout haze and persistent surface films

Suitable substrates include:

  • Ceramic tiles
  • Porcelain tiles
  • Glass mosaic
  • Marble and natural stone

Not suitable for: surfaces sensitive to alkaline (basic) agents.

Instructions for Use

1. Preparation of Substrates

  • Ensure that Fugalite® Color is fully hardened before cleaning.
  • Remove surface dust and debris prior to application.

2. Product Preparation

Fuga-Soap is a yellowish liquid supplied ready to use. Shake the bottle well before opening to ensure uniform dispersion.

Dilution (depending on dirt level):

  • 1:1 – heavy residues
  • 1:3 – routine cleaning

Use warm water for best results.

3. Application

  • Perform a preliminary test in an inconspicuous area.
  • Apply evenly using a white rough scrubbing pad.
  • Allow the product to act for a few minutes (up to 10–15 minutes depending on residue).
  • Scrub mechanically with abrasive felt pads.
  • Rinse thoroughly with clean water and dry completely.
  • For large areas, use a mechanical buffer for improved efficiency.
  • Repeat the process for stubborn or aged residues.

4. Cleaning of Tools

Clean all equipment with water immediately after use.

Technical Data

AppearanceYellowish liquid
Specific weight≈ 1.01 kg/dm³
Shelf life24 months in original sealed packaging
Recommended dilution1:1 to 1:3 with warm water
pH≈ 12.5
Viscosity≈ 211 mPa·s (Brookfield method)
Application temperature+5°C to +35°C
Waiting time before rinsing≈ 10–30 minutes
Coverage (1:1 dilution)≈ 20 m² / litre
Coverage (1:3 dilution)≈ 40 m² / litre
Packaging1 L bottle

Warnings & Safety Information

  • For professional use only.
  • Store and apply at temperatures above +5°C.
  • Protect from frost and direct sunlight.
  • Rinse thoroughly all cleaned surfaces.
  • Do not leave containers open during application.
  • Always follow local regulations and standards.

Frequently Asked Questions

What is Kerakoll Fuga-Soap used for?

Kerakoll Fuga-Soap is designed to remove residues and streaks of Fugalite® Color from ceramic, porcelain, marble and natural stone surfaces.

Can Fuga-Soap be used on delicate marble?

Yes, Fuga-Soap is suitable for delicate marbles and natural stone when used according to the instructions.

Should I dilute the product before use?

You can use it ready-to-use or dilute it 1:1 to 1:3 with warm water depending on how heavy the residue is.

How long should Fuga-Soap sit on the surface?

Allow the product to work for a few minutes, up to 10–15 minutes for tougher residues, before scrubbing.

Is Fuga-Soap safe for domestic environments?

Yes, the product is water-based, low-VOC, and suitable for both domestic and professional settings.

Can it be used on surfaces sensitive to alkaline agents?

No, avoid using Fuga-Soap on surfaces that cannot tolerate basic (alkaline) cleaning agents.

When can I use Fuga-Soap after applying Fugalite?

Only apply Fuga-Soap once the Fugalite® grout is fully hardened and at least 24 hours after application.

How do I clean tools after using Fuga-Soap?

Simply rinse tools with clean water to remove any remaining product.

Delivery & Returns

UK Mainland & Scottish Highlands only

We do not deliver to Islands, Ireland or Northern Ireland

How is shipping calculated?

Shipping is based on your order weight and delivery location. Add items to your cart and enter your postcode to see the exact cost before checkout.

Some products supplied directly from our manufacturers (non-stocked brands) carry a separate delivery charge — this is shown clearly at checkout.

Free delivery on orders £450+ inc VAT

Tiles & tiling materials only · Free samples always ship free

Next working day delivery

Order before 12:00 pm · From £6.50 + VAT · APC Overnight or DPD · Under 50 kg

Not available weekends or bank holidays

Next-day delivery is not guaranteed. Delays may occur due to carrier issues outside our control. The next-day delivery charge is non-refundable in the event of a carrier delay.

No next-day to Scotland postcodes

AB · IV · KW · PA — please allow additional working days for these regions

Pallet delivery — orders over 50 kg

Semi, half or full pallet · Palletways or K & R Mason · Next working day

Kerbside delivery only — driver cannot bring goods onto the property

Supplier direct delivery (non-stocked products)

Some brands are shipped directly from the manufacturer and carry a separate delivery charge, shown at checkout.

Genesis (trims) — £19 + VAT · 1–3 days · cut-off 11:00 am

Marmox (mosaics, shower trays) — £15 + VAT · 1–3 days

Marmox (oversized backing boards) — £65 + VAT · 1–3 days

Schluter (trims) — £20 + VAT · 1–3 days

Bihui (trims) — £15 + VAT · 1–3 days

Free sample delivery

No minimum spend · Up to 4 free samples · Next working day

Free Click & Collect

Select Click & Collect at checkout to pick up your order from our Croydon warehouse. We'll send an email confirmation once it's ready — please wait for this before visiting.

Bring your order confirmation email or order number when collecting.

If someone is collecting on your behalf, they must have the order number and the name on the order.

Mon – Fri, 8:30 am – 4:30 pm. Closed weekends & bank holidays.

Tile Experience, 108 Beddington Lane, Croydon, London, CR0 4YY

Order tracking

Email or SMS sent by the carrier once your order is dispatched

Important: Do not book a tiler or fitter until your order has arrived and been fully checked. We cannot be held responsible for unforeseen delivery delays.
Full delivery policy 0208 689 4187

Delivery Costs:

Delivery fees are calculated based on the weight of your order and your delivery location. You can use the delivery fee calculator in your basket or on the checkout page to find the exact cost.


Delivery Area:

We currently only deliver to UK Mainland and the Highlands. We do not deliver to the Islands, Ireland, or Northern Ireland.


Next Working Day Delivery (Subject to Stock Availability):

Orders placed before 12:00 pm (noon) will be delivered the next working day, excluding weekends and holidays. This service starts from £6.50 (including VAT) and the final cost is based on the weight of your order and your delivery location. You can check the exact cost in your shopping cart or on the checkout page by entering your postcode.


Cut-off Time for Genesis Products (Non-Stocked): 11:00am


Economy Service (2-3 Working Days):

This service is only available for orders over 50kg. There is no additional charge for this service.


Sample Orders:

All sample orders are shipped for free via Royal Mail Tracked 48 or 24 service. Delivery typically takes 1-3 working days.


Delivery Methods:

Non-sample orders under 50kg will be dispatched via DPD or APC Overnight. Non-sample orders over 50kg (quarter, half, and full pallets) will be dispatched via Palletways or Kandrmason (curbside delivery only).


ORDER ONLINE & COLLECT IN-STORE!

Simply place your order online and choose the Click & Collect option at checkout.
We'll email you once your order is ready for pickup at your chosen store.
Collection hours: Monday - Friday: 8:30 am to 4:30 pm


For more information, please visit our Delivery Information page.

- Please inspect your order for any damages upon delivery and notify us immediately if you find any.

- We will replace any items that are damaged during transit.

- We accept returns within 30 days of delivery.

- Please note that customers are responsible for the cost of returning items.

- We will process returns and refunds promptly once the items are received at our warehouse.


Returning Trims
Schluter Trime
Returning trims - 35% restocking fees applied.
Returnign trim with replacement - 15% restocking fees applied
Customers are responsible to arrange returning the item.
If we arrange a return colleciton, a £35 return item collection feed will be applied.


Mapei-Profilpas Trims
A 20% restocking fee will be applied. (Item must be in re-sellable condition)
The customer is responsible for returning the item.


For more information, please visit our Return & Exchange page.

30-day return window

Returns accepted within 30 days of delivery. You also have a statutory 14-day cancellation right from the date of receipt.

Items must be unused & in original packaging

Returned goods must be uninstalled, unaltered and in the same condition as received.

Installed or cut items cannot be returned

Once tiles or materials have been cut, altered or installed, no return or refund is possible under any circumstances.

How to start a return

Contact us first at info@tileexperience.co.uk or call 0208 689 4187. Send the item back with your name and order number. Return shipping is the customer's responsibility.

Refund to original payment method

Processed within 3–5 working days of us receiving and approving your return.

Original delivery charges are not refunded. If no refund after 15 business days, contact us.

Damaged or incorrect items

Report within 48 hours of receipt. Email info@tileexperience.co.uk with your order number and photos of the damage. Confirmed replacements are sent next working day at no charge.

Non-stocked brands — restocking fee may apply

Returns for Genesis, Marmox and Bihui carry up to a 20% restocking fee. Schluter trims: 35% standard return, 15% if returning with a replacement order.

Cancellations

Cancel before dispatch for a full refund including delivery. Cancel after dispatch by rejecting the delivery — refund for goods only, not the delivery charge.

Important: Do not book a tiler or fitter until your order has arrived and been fully checked. Installed tiles cannot be returned.
Full returns policy 0208 689 4187
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