Schluter DITRA-HEAT-E-HK Cable Electric Underfloor Heating
Schluter DITRA-HEAT-E-HK Cable Electric Underfloor Heating
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| Type | Heating Cable |
|---|---|
| Brand | Schluter Systems |
| Model | DITRA Heat E HK |
Electrical heating cable for the DITRA-HEAT-E system
The electrical heating cable Schlüter-DITRA-HEAT-E-HK is installed in the uncoupling mat Schlüter-DITRA-HEAT and is used for applications in floor and wall assemblies. It is available in lengths from 4 to 244 meters. Since our systems are certified for waterproofing, the heating cables are approved for use in bathrooms and wetrooms.
In floor areas, the heating cables can be installed immediately after adhering DITRA-HEAT, using a minimum spacing of 9 cm (every third stud ≙ 136 W/m²).
For wall installation, the heating cables are installed once an adequate adhesive bond has been reached. The installation spacing is either 6 cm (around every second stud ≙ 200 W/m²) or 9 cm (every third stud ≙ 136 W/m²). The use of mats is recommended for wall assemblies.
Use the cable tester Schlüter-DITRA-HEAT-E-CT to measure the resistance of the electrical heating cables DITRA-HEAT-E-HK and the remote sensors supplied with DITRA-HEAT-E thermostats. The testing device should be used to monitor the resistance of the heating cables during the entire installation phase and alerts the installer with an acoustic signal in the event of damage. The cable tester automatically shuts down 60 minutes after the last key activation (values will not be saved).
Heating cable installation
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- For installation in floor areas, heating cables may be installed immediately after adhering the uncoupling mat DITRA-HEAT, using a float or roller.
For wall installation, the heating cables are installed once an adequate adhesive bond has been reached.
Heating cables must never overlap or touch each other. - Create a corresponding indentation in the area of the sealed cable end.
Note: Use the cable tester Schlüter-DITRA-HEAT-E-CT to continuously measure the resistance of the electrical heating cables DITRA-HEAT-E-HK. The device monitors the resistance of the heating cables during the entire installation phase and alerts the installer with an acoustic signal in the event of damage.
- For installation in floor areas, heating cables may be installed immediately after adhering the uncoupling mat DITRA-HEAT, using a float or roller.
- Floor areas:
The stud spacing in the uncoupling mat is 3 cm. The installation spacing in the floor area must be
- at least 9 cm (around every third stud – the equivalent of 136 W/m²)
Closer installation spacing - especially in floor areas - may lead to overheating and can cause damage to building structures.
Avoid stepping directly onto heating cables during the installation work.
- Wall areas:
Depending on the available space, the desired surface temperature and the required heat output, the installation spacing in wall areas can either be
- 6 cm (around every second stud – the equivalent of 200 W/m²) or
- 9 cm (around every third stud – the equivalent of 136 W/m²)
- The transition from the heating cable to the connection cable (sleeve) is indicated with a label. The 'cold leg' (4 m) must be connected directly to a junction box or thermostat. The 'cold leg' may be shortened to a max. length of 1 m before the fitting. The heating cables may not be shortened.
Thermostat:
The heating cables of the DITRA-HEAT system may only be operated with DITRA-HEAT-E thermostats.
| Length | Heated floor area in (m2) -136 W | Heated wall area in (m2) - 200W/m2 | Power (W) |
| 107.67m | 10 | 6.6 | 1350W |
| 12.07m | 1.1 | 0.7 | 150W |
| 136.16m | 12.7 | 8.4 | 1700W |
| 164.07m | 15 | 10 | 2050W |
| 17.66m | 1.6 | 1 | 225W |
| 192.27m | 17.7 | 11.8 | 2400W |
| 216.27m | 20 | 13.2 | 2700W |
| 23.77m | 2.2 | 1.5 | 300W |
| 244.37m | 22.7 | 15.1 | 3050W |
| 29.87m | 2.7 | 1.8 | 375W |
| 35.97m | 3.3 | 2.2 | 450W |
| 41.56m | 3.8 | 2.6 | 525W |
| 47.67m | 4.4 | 2.9 | 600W |
| 53.77m | 5 | 3.3 | 675W |
| 59.87m | 5.5 | 3.7 | 750W |
| 6.76m | 0.6 | 0.43 | 85W |
| 71.57m | 6.6 | 4.4 | |
| 83.77m | 7.7 | 5.1 | |
| 95.47m | 8.8 | 5.9 |
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Some products supplied directly from our manufacturers (non-stocked brands) carry a separate delivery charge — this is shown clearly at checkout.
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Some brands are shipped directly from the manufacturer and carry a separate delivery charge, shown at checkout.
Genesis (trims) — £19 + VAT · 1–3 days · cut-off 11:00 am
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Bihui (trims) — £15 + VAT · 1–3 days
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Mon – Fri, 8:30 am – 4:30 pm. Closed weekends & bank holidays.
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30-day return window
Returns accepted within 30 days of delivery. You also have a statutory 14-day cancellation right from the date of receipt.
Items must be unused & in original packaging
Returned goods must be uninstalled, unaltered and in the same condition as received.
Installed or cut items cannot be returned
Once tiles or materials have been cut, altered or installed, no return or refund is possible under any circumstances.
How to start a return
Contact us first at info@tileexperience.co.uk or call 0208 689 4187. Send the item back with your name and order number. Return shipping is the customer's responsibility.
Refund to original payment method
Processed within 3–5 working days of us receiving and approving your return.
Original delivery charges are not refunded. If no refund after 15 business days, contact us.
Damaged or incorrect items
Report within 48 hours of receipt. Email info@tileexperience.co.uk with your order number and photos of the damage. Confirmed replacements are sent next working day at no charge.
Non-stocked brands — restocking fee may apply
Returns for Genesis, Marmox and Bihui carry up to a 20% restocking fee. Schluter trims: 35% standard return, 15% if returning with a replacement order.
Cancellations
Cancel before dispatch for a full refund including delivery. Cancel after dispatch by rejecting the delivery — refund for goods only, not the delivery charge.
