Mapei UltraCare Multicleaner: Neutral Tile & Stone Cleaner
Mapei UltraCare Multicleaner: Neutral Tile & Stone Cleaner
- Indoor, outdoor, walls and floors
- High yield
- Floor cleaner
- Biodegradability
- Highly concentrated (to be diluted)
- Dries without streaks
- Suitable for treated and untreated surfaces
In Stock Next Day Delivery | Order Before 12 PM | Subject to Stock Availability
Trade account pricing available
Exclusive contractor & developer rates.
No minimum order required.
TileExperience Trade Account
Save up to 15% on thousands of products with exclusive trade pricing and dedicated account support.
| Type | After Care |
|---|---|
| Brand | Mapei |
| Area | Indoors | Outdoors |
ULTRACARE MULTICLEANER – Concentrated Neutral Cleaner for Everyday Use
UltraCare Multicleaner is a high-yield, concentrated neutral cleaner designed for the routine cleaning and maintenance of both treated and untreated surfaces. Suitable for everyday use, it effectively removes dirt and residues while respecting the original appearance and finish of the surface.
With its highly concentrated formula, UltraCare Multicleaner delivers excellent cleaning performance at low dilution rates, making it a cost-effective and environmentally responsible choice. The product’s entire life cycle is CO₂ fully offset, and its biodegradable formulation makes it suitable for residential, commercial and outdoor applications.
Key Benefits
- Neutral cleaner suitable for everyday cleaning and maintenance
- Highly concentrated formula with very high yield
- Suitable for floors, walls, indoor and outdoor surfaces
- Safe for both treated and untreated materials
- Biodegradable and COâ‚‚ fully offset across its life cycle
- Dries quickly without streaks or residues
Suitable Surfaces
UltraCare Multicleaner is suitable for cleaning a wide range of hard surfaces, including:
- Porcelain and ceramic tiles
- Natural stone and engineered stone
- Treated and sealed surfaces
- Untreated floors and wall coverings
- Interior and exterior tiled areas
Technical Information
| Product Type | Concentrated neutral cleaner |
| Dilution | Highly concentrated – dilute with water before use |
| Application Areas | Floors and walls, indoor and outdoor |
| Surface Type | Treated and untreated surfaces |
| Finish After Drying | Streak-free, no residue |
| Environmental Profile | Biodegradable, COâ‚‚ fully offset |
| Usage | Routine and maintenance cleaning |
Application Notes
Dilute UltraCare Multicleaner with clean water according to the level of soiling. Apply using a mop, cloth or cleaning machine. No rinsing is required for routine cleaning, and surfaces dry quickly without leaving streaks.
Frequently Asked Questions
Is UltraCare Multicleaner suitable for everyday use?
Can it be used on sealed or treated surfaces?
Does it leave streaks or residues?
Is it suitable for outdoor areas?
Why is UltraCare Multicleaner considered environmentally friendly?
UK Mainland & Scottish Highlands only
We do not deliver to Islands, Ireland or Northern Ireland
How is shipping calculated?
Shipping is based on your order weight and delivery location. Add items to your cart and enter your postcode to see the exact cost before checkout.
Some products supplied directly from our manufacturers (non-stocked brands) carry a separate delivery charge — this is shown clearly at checkout.
Free delivery on orders £450+ inc VAT
Tiles & tiling materials only · Free samples always ship free
Next working day delivery
Order before 12:00 pm · From £6.50 + VAT · APC Overnight or DPD · Under 50 kg
Not available weekends or bank holidays
No next-day to Scotland postcodes
AB · IV · KW · PA — please allow additional working days for these regions
Pallet delivery — orders over 50 kg
Semi, half or full pallet · Palletways or K & R Mason · Next working day
Kerbside delivery only — driver cannot bring goods onto the property
Supplier direct delivery (non-stocked products)
Some brands are shipped directly from the manufacturer and carry a separate delivery charge, shown at checkout.
Genesis (trims) — £19 + VAT · 1–3 days · cut-off 11:00 am
Marmox (mosaics, shower trays) — £15 + VAT · 1–3 days
Marmox (oversized backing boards) — £65 + VAT · 1–3 days
Schluter (trims) — £20 + VAT · 1–3 days
Bihui (trims) — £15 + VAT · 1–3 days
Free sample delivery
No minimum spend · Up to 4 free samples · Next working day
Free Click & Collect
Select Click & Collect at checkout to pick up your order from our Croydon warehouse. We'll send an email confirmation once it's ready — please wait for this before visiting.
Bring your order confirmation email or order number when collecting.
If someone is collecting on your behalf, they must have the order number and the name on the order.
Mon – Fri, 8:30 am – 4:30 pm. Closed weekends & bank holidays.
Tile Experience, 108 Beddington Lane, Croydon, London, CR0 4YY
Order tracking
Email or SMS sent by the carrier once your order is dispatched
30-day return window
Returns accepted within 30 days of delivery. You also have a statutory 14-day cancellation right from the date of receipt.
Items must be unused & in original packaging
Returned goods must be uninstalled, unaltered and in the same condition as received.
Installed or cut items cannot be returned
Once tiles or materials have been cut, altered or installed, no return or refund is possible under any circumstances.
How to start a return
Contact us first at info@tileexperience.co.uk or call 0208 689 4187. Send the item back with your name and order number. Return shipping is the customer's responsibility.
Refund to original payment method
Processed within 3–5 working days of us receiving and approving your return.
Original delivery charges are not refunded. If no refund after 15 business days, contact us.
Damaged or incorrect items
Report within 48 hours of receipt. Email info@tileexperience.co.uk with your order number and photos of the damage. Confirmed replacements are sent next working day at no charge.
Non-stocked brands — restocking fee may apply
Returns for Genesis, Marmox and Bihui carry up to a 20% restocking fee. Schluter trims: 35% standard return, 15% if returning with a replacement order.
Cancellations
Cancel before dispatch for a full refund including delivery. Cancel after dispatch by rejecting the delivery — refund for goods only, not the delivery charge.

