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Mapei

Mapei UltraCare Rust Remover for Stone & Tile 125ml

  • Acid-free rust stain remover safe for limestone, polished limestone and other acid-sensitive surfaces.
  • Fast-acting formula helps remove rust marks caused by metal furniture, tools and fittings.
  • Thick consistency stays on the stained area for targeted cleaning and reduced waste.
  • Suitable for natural stone, tiles and other delicate surfaces where acidic cleaners are not recommended.
  • Part of the professional Mapei UltraCare range for tile, stone and surface maintenance.

Non-Stock 5-7 Working Days

£13.62
Total:
incl. VAT
Up to 15% trade saving

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Exclusive contractor & developer rates.
No minimum order required.

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Next working day delivery Order before 12pm .subject to stock availability
Click & Collect available Ready in 1 hours from our London showroom
Rated excellent on Reviews.io Trusted by homeowners and trade professionals alike
Next working day delivery - stocked items only Order before 12pm .subject to stock availability
Trade account pricing available Apply online for exclusive contractor & developer rates
Rated excellent on Reviews.io Trusted by homeowners and trade professionals alike
Expert technical support Speak to a product specialist before you buy.
Type After Care
Brand Mapei

Mapei UltraCare Rust Remover

Brand Mapei
Product Range UltraCare
Product Type Rust stain remover
Formula Acid-free aqueous solution
Consistency Thick liquid formula
pH Type Slightly alkaline
Main Use Removing rust stains from sensitive tile and stone surfaces
Suitable Surfaces Natural stone, limestone, polished limestone and acid-sensitive surfaces
Application Direct application to rust-stained areas

Mapei UltraCare Rust Remover is a specialist acid-free cleaner designed to remove rust stains from natural stone, limestone, polished limestone and other acid-sensitive tiled surfaces. It is ideal for treating rust marks caused by metal furniture, tools, plant pots, fittings and water exposure without using aggressive acid-based cleaning products.

Part of the professional Mapei UltraCare range, this rust stain remover is suitable for domestic and commercial maintenance projects where delicate surfaces need careful cleaning. For complete tile and stone aftercare, it can be used alongside related products from our cleaning and maintenance range, including specialist tile cleaners and protective tile sealers.

Key Benefits

  • Acid-free rust stain remover suitable for sensitive surfaces.
  • Designed for natural stone, limestone and polished limestone.
  • Helps remove rust marks caused by metal objects and moisture exposure.
  • Thick formula helps the product stay on the affected area during application.
  • Suitable for professional tile, stone and surface maintenance.
  • Quick and simple to apply directly to stained areas.
  • Part of the trusted Mapei UltraCare cleaning and aftercare system.

Professional Rust Stain Removal for Stone & Tiles

Rust staining can appear on indoor and outdoor tiled surfaces when metal items are left in contact with moisture. Common causes include garden furniture, metal tools, plant pots, fixings and decorative fittings. Mapei UltraCare Rust Remover provides a practical solution for removing these stains from delicate materials that may be damaged by traditional acidic cleaners.

Suitable For

  • Natural stone surfaces affected by rust staining.
  • Limestone and polished limestone tiles.
  • Acid-sensitive wall and floor surfaces.
  • Porcelain and ceramic surfaces where suitable after testing.
  • Residential and commercial cleaning projects.
  • Tile and stone maintenance after installation.

How to Use

  • Test the product on a small hidden area before full application.
  • Apply directly onto the rust stain following the product label instructions.
  • Allow the cleaner to act on the stain for the recommended time.
  • Remove any residue and clean the treated area as directed.
  • Repeat the process if required for stubborn staining.
  • Do not mix with other cleaning chemicals or detergents.

Important Application Note

Always check surface suitability before use, especially on sealed, polished, treated or delicate materials. Follow the latest Mapei technical data sheet and product label instructions for best results.

Why Choose Mapei UltraCare Rust Remover?

Mapei UltraCare Rust Remover is a reliable choice for removing rust stains from stone and tiled surfaces without relying on acidic cleaning methods. Its acid-free formulation makes it especially useful for limestone and polished stone, helping customers maintain the appearance of premium surfaces as part of a complete tile care routine.

Delivery & Returns

UK Mainland & Scottish Highlands only

We do not deliver to Islands, Ireland or Northern Ireland

How is shipping calculated?

Shipping is based on your order weight and delivery location. Add items to your cart and enter your postcode to see the exact cost before checkout.

Some products supplied directly from our manufacturers (non-stocked brands) carry a separate delivery charge — this is shown clearly at checkout.

Free delivery on orders £450+ inc VAT

Tiles & tiling materials only · Free samples always ship free

Next working day delivery

Order before 12:00 pm · From £6.50 + VAT · APC Overnight or DPD · Under 50 kg

Not available weekends or bank holidays

Next-day delivery is not guaranteed. Delays may occur due to carrier issues outside our control. The next-day delivery charge is non-refundable in the event of a carrier delay. Delivery times may be extended around bank holidays and public holidays.

No next-day to Scotland postcodes

AB · IV · KW · PA — please allow additional working days for these regions

Pallet delivery — orders over 50 kg

Semi, half or full pallet · Palletways or K & R Mason · Next working day

Kerbside delivery only — driver cannot bring goods onto the property

Supplier direct delivery (non-stocked products)

Some brands are shipped directly from the manufacturer and carry a separate delivery charge, shown at checkout.

Genesis (trims) — £19 + VAT · 1–3 days · cut-off 11:00 am

Marmox (mosaics, shower trays) — £15 + VAT · 1–3 days

Marmox (oversized backing boards) — £65 + VAT · 1–3 days

Schluter (trims) — £20 + VAT · 1–3 days

Bihui (trims) — £15 + VAT · 1–3 days

Free sample delivery

No minimum spend · Up to 4 free samples · Next working day

Free Click & Collect

Select Click & Collect at checkout to pick up your order from our Croydon warehouse. We'll send an email confirmation once it's ready — please wait for this before visiting.

Bring your order confirmation email or order number when collecting.

If someone is collecting on your behalf, they must have the order number and the name on the order.

Mon – Fri, 8:30 am – 4:30 pm. Closed weekends & bank holidays.

Tile Experience, 108 Beddington Lane, Croydon, London, CR0 4YY

Order tracking

Email or SMS sent by the carrier once your order is dispatched

Important: Do not book a tiler or fitter until your order has arrived and been fully checked. We cannot be held responsible for unforeseen delivery delays.
Full delivery policy 0208 689 4187

Delivery Costs:

Delivery fees are calculated based on the weight of your order and your delivery location. You can use the delivery fee calculator in your basket or on the checkout page to find the exact cost.


Delivery Area:

We currently only deliver to UK Mainland and the Highlands. We do not deliver to the Islands, Ireland, or Northern Ireland.


Next Working Day Delivery (Subject to Stock Availability):

Orders placed before 12:00 pm (noon) will be delivered the next working day, excluding weekends and holidays. This service starts from £6.50 (including VAT) and the final cost is based on the weight of your order and your delivery location. You can check the exact cost in your shopping cart or on the checkout page by entering your postcode.


Cut-off Time for Genesis Products (Non-Stocked): 11:00am


Economy Service (2-3 Working Days):

This service is only available for orders over 50kg. There is no additional charge for this service.


Sample Orders:

All sample orders are shipped for free via Royal Mail Tracked 48 or 24 service. Delivery typically takes 1-3 working days.


Delivery Methods:

Non-sample orders under 50kg will be dispatched via DPD or APC Overnight. Non-sample orders over 50kg (quarter, half, and full pallets) will be dispatched via Palletways or Kandrmason (curbside delivery only).


ORDER ONLINE & COLLECT IN-STORE!

Simply place your order online and choose the Click & Collect option at checkout.
We'll email you once your order is ready for pickup at your chosen store.
Collection hours: Monday - Friday: 8:30 am to 4:30 pm


For more information, please visit our Delivery Information page.

- Please inspect your order for any damages upon delivery and notify us immediately if you find any.

- We will replace any items that are damaged during transit.

- We accept returns within 30 days of delivery.

- Please note that customers are responsible for the cost of returning items.

- We will process returns and refunds promptly once the items are received at our warehouse.


Returning Trims
Schluter Trime
Returning trims - 35% restocking fees applied.
Returnign trim with replacement - 15% restocking fees applied
Customers are responsible to arrange returning the item.
If we arrange a return colleciton, a £35 return item collection feed will be applied.


Mapei-Profilpas Trims
A 20% restocking fee will be applied. (Item must be in re-sellable condition)
The customer is responsible for returning the item.


For more information, please visit our Return & Exchange page.

30-day return window

Returns accepted within 30 days of delivery. You also have a statutory 14-day cancellation right from the date of receipt.

Items must be unused & in original packaging

Returned goods must be uninstalled, unaltered and in the same condition as received.

Installed or cut items cannot be returned

Once tiles or materials have been cut, altered or installed, no return or refund is possible under any circumstances.

How to start a return

Contact us first at info@tileexperience.co.uk or call 0208 689 4187. Send the item back with your name and order number. Return shipping is the customer's responsibility.

Refund to original payment method

Processed within 3–5 working days of us receiving and approving your return.

Original delivery charges are not refunded. If no refund after 15 business days, contact us.

Damaged or incorrect items

Report within 48 hours of receipt. Email info@tileexperience.co.uk with your order number and photos of the damage. Confirmed replacements are sent next working day at no charge.

Non-stocked brands — restocking fee may apply

Returns for Genesis, Marmox and Bihui carry up to a 20% restocking fee. Schluter trims: 35% standard return, 15% if returning with a replacement order.

Cancellations

Cancel before dispatch for a full refund including delivery. Cancel after dispatch by rejecting the delivery — refund for goods only, not the delivery charge.

Important: Do not book a tiler or fitter until your order has arrived and been fully checked. Installed tiles cannot be returned.
Full returns policy 0208 689 4187
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